ebonado's goal is to support the artists but we are also committed to having our art lovers get exactly what they hoped for; which is why if for any reason, you buy original artwork, receive it, and change your mind for any reason, you can return it within 14 days with no questions asked, we'll schedule a pickup so that we can return the artwork to the seller, and you'll get refunded for the amount you paid for the artwork.
Return & Refund Policy
Thanks for shopping at ebonado. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our artworks.
As with any shopping experience, there are terms and conditions that apply to transactions at ebonado. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at ebonado, you agree to the terms set forth below along with the Policy.
If there’s something wrong with the artwork you bought, or if you are not happy with it, you have 2 weeks to issue a refund and return your artwork/service.
If you would like to return a artwork, the only way would be if you follow the next guidelines:
- The package needs to come back in it's original packaging in the condition it arrived in.
ebonado is responsible for return shipping costs. Every returning shipping is paid by ebonado, even if the item didn’t have free shipping in the first place.
By using our website, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.
Changes To Our Return & Refund Policy
Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.